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    About Office Sign Company          

ABOUT OFFICE SIGN COMPANY

Office Sign Company is one of the premier e-commerce companies in Fargo, North Dakota, specializing in a variety of sign products and personalized goods. We pride ourselves on our service and quality craftsmanship, offering a product that we truly believe is unique and functional. We're nothing without our customers, and so we aim to provide our clients an unparalleled shopping experience. Additionally, we strive to keep American manufacturing alive by creating jobs, driving creativity and collaboration, and building strong and trusted relationships with our customers, vendors, and the local community of Fargo-Moorhead. It is our desire to make Office Sign Company one of the most sought-after employers in the area, and we take pride in the benefits and culture that we offer to our employees. The Fargo Moorhead West Fargo Chamber of Commerce recognized Office Sign Company as the 2015 Winner of the "Small Business of the Year" Award, and a 2016 Finalist for the "Young Professional's Best Place to Work" Award. We anticipate even more successes in the years to come, and would love to have you join the team!

BENEFITS

  • Medical Insurance - Company pays 50% of employee premium (excludes dependents) - Eligible on 1st of month after 60 days of employment
  • Dental Insurance - Company pays 50% of premium (includes dependents) - Eligible on 1st of month after 60 days of employment
  • Vision Insurance - Company pays 50% of premium (includes dependents) - Eligible on 1st of month after 60 days of employment
  • Short-term disability Insurance - Company pays 100% of employee premium - Eligible on 1st of month after 1 year of employment
  • Choice Financial HSA account - Employee funded - Eligible on 1st of month after 60 days of employment (if taking medical through Office Sign Company)
  • Employees may also enroll in a variety of supplemental insurance plans through Aflac; i.e. longterm disability, hospitalization, life, etc. Employees are responsible for 100% of the premiums, although the premiums may be deducted on a pre-tax basis.
  • A generous PTO (Paid Time Off) program.
  • After 90 days, employees are eligible to enroll in a Simple IRA through Bell State Bank and Trust.
  • Office Sign Company will match up to 3% of an employee's contribution.
  • Great company culture, and being part of the Office Sign Company family!
         Benefits at Office Sign Company

APPLICATION INSTRUCTIONS

Along with your resume, please include a cover letter and a list of three professional references:


APPLY HERE!





SALES & MARKETING MANAGER

In our ten year history, Office Sign Company has experienced consistent growth in both our online and local sales; now, we’re looking for a passionate, creative, and self-motivated individual to build upon the success of our sales & marketing efforts! We’re seeking an individual who is equal parts passionate about client relationship management, marketing, and public relations to oversee the day-to-day needs of our growing Sales & Marketing Department.

POSITION TITLE

Sales & Marketing Manager

TYPE

Full-time

SALARY / WAGES

  DOE









PRIMARY DUTIES

  • Lead our Sales & Marketing Department by establishing daily, weekly, and quarterly goals for our team - including our PR Coordinator, two Account Managers, a Web Content Specialist, and a Graphic Designer (with even more positions planned to open in 2020)
  • Facilitate the continued growth of our base of accounts by providing exemplary service to all of our VIP customers, particularly those in the Fargo-Moorhead area. This will include you doing some account management work, and managing order fulfillment for some of our keystone accounts
  • Quote out custom projects, and prepare estimates for clients and internal staff. Quote with an aim to cover our costs, while still being competitive in pricing to secure more business
  • Develop unique client relationship management initiatives for all of our account managers. With a particular focus in expanding our reach in the local market, incorporate marketing plans aimed at turning more clients into key accounts
  • Be involved in our product development/prototyping processes by working closely alongside our CEO, our Web Content Specialist, our Production Manager(s), and our Art Department to create and bring to life new product ideas. Be intentional about your industry research and responsive to customer trends in our effort to produce “any sign for any customer.”
  • Exemplify passion towards creating authentic partnerships with local (and national) organizations. This may include overseeing our sponsorship initiatives, building relationships with customer and suppliers, or finding new opportunities to collaborate with organizations on specific projects
  • Take a creative approach towards our advertising initiatives, and finding new channels through which we should spend our advertising dollars. Help develop and implement content for each advertisement
  • Excel in the ideation of public relation campaigns, and build marketing plans to coincide with these campaigns. Create specific goals and identify financial projections, letting the VP of Sales & Marketing (and other required parties) know of your needs from the team
  • Expand upon the collateral materials in Office Sign Company’s portfolio, and create new promotional materials for clients, partners, and vendors alike. These materials may include sample packs or boxes, print items (i.e. business cards, brochures, posters, etc.), and more
  • Protect Office Sign Company’s brand, and its subsidiary brands, by building brand guidelines and remaining intentional about the way our brand is used across all channels
  • Have a damn good time. Come to work smiling, and leave work the same way!

SECONDARY DUTIES

  • Manage the marketing budget and keep an expense report for marketing-related costs
  • Attend trade shows, local events, networking groups, and other community functions
  • Be an active part of community outreach (including being involved in our OSCares and OSC Culture committees)
  • Research industry trends and educate co-workers on the research you’ve found
  • Identify areas of need within the company be being extremely observational in your approach to Office Sign Company’s products, processes, and more
  • Exemplify an ability to serve key internal marketing needs, as well, through the dissemination of company materials to employees, and communicating well across all departments
  • Take the initiative to train in production departments so you can be of assistance to Vinyl, Quality Control, Engraving, or Sublimation if they are under-staffed and requesting help
  • Additional duties to be assigned by the CEO as needed

GENERAL QUALIFICATIONS

  • Must value service, culture, initiative, grit, and quality
  • (Preferred) Experience with graphic design software including Adobe Illustrator, Photoshop, and Indesign
  • (Preferred) Experience managing a team, preferably a creative team
  • Must have experience with digital marketing and marketing for e-commerce businesses
  • Must have general technological knowledge, including understanding of computers, internet, phones, etc.
  • Must have excellent adaptability and resourcefulness
  • Must demonstrate superior written and oral communication skills
  • Must be highly detail-oriented
  • Must be able to work effectively with other departments within the company to understand their requirements
  • Must have the ability to manage multiple projects and deadlines at a time
  • Must be able to communicate openly with team members and management about ideas, problems, needs and project deadlines
  • Must be willing to HAVE FUN and integrate oneself in our company culture

  • Apply Now



VINYL & PRINT SPECIALIST

We're looking to add the newest member to our growing vinyl department! If you're a positive, self-motivated, and detail-oriented individual with a passion for design and working with your hands, consider applying for this Vinyl & Print Specialist position. As an employee of our Vinyl Department, you'll get to take part in our award-winning culture while also being a key cog in the production process for a variety of sign and print products. Duties include assisting in the operation of printers and plotters, applying and installing vinyl, helping with our waste reduction initiatives, and more.

POSITION TITLE

Vinyl & Print Specialist

TYPE

Full-time

SALARY / WAGES

  DOE









PRIMARY DUTIES

  • Produce a wide range of graphics on various equipment in the vinyl department, including our label maker, ID badge printer, gerber edge, inkjet printers, plotter and flatbed printer
  • Keep an eye on inventory levels on raw materials such as vinyl rolls, ink cartridges, masking, tape, and more to make sure that production of vinyl products never halts due to insufficient material
  • Research and demonstrate a keen understanding of every machine that you help operate, so as to serve as an expert in the fabrication process, and be able to cross-train others who assist in the department
  • Help facilitate a 2-day turnaround or faster on all customer orders in the Vinyl queue
  • Ensure that safety standards are met during every project you work on, and work to maintain a safe and clean work environment by complying with established safety regulations and procedures
  • Become intimate with Office Sign Company’s products, services, culture, and staff. As a key component in our production department, it’s imperative for an eligible candidate to become immersed in our company’s processes
  • Assist on installation projects, and ensure that all installation materials (including signage products and tools for application) are properly assembled and prepared
  • Organize and help prioritize work orders to ensure that deadlines are met on all local and national projects, assisting in our mission to become the best sign company in the world
  • • Have an understanding of basic design terminology and programs; familiarize yourself with the Adobe Creative Suite (especially Adobe Illustrator), and basic design principles such as Pantone colors, font choices, etc.
  • • Other duties assigned by our Vinyl and Large Format Print Manager

SECONDARY DUTIES

  • Familiarize yourself with other departments to gain knowledge and understanding of all our processes and procedures
  • Develop and maintain in-depth knowledge of our products, services, and machine capabilities
  • Help to identify issues in efficiency and suggest improvements
  • Educate yourself on industry trends, and suggest new products to develop using our current machinery
  • Additional duties to be assigned by Vinyl and Large Format Print Manager as needed

GENERAL QUALIFICATIONS

  • Must value service, happiness, initiative, and excellence
  • Must have general computer knowledge along with knowledge of Illustrator and Photoshop
  • Must have excellent adaptability and resourcefulness
  • Must demonstrate the following key attributes on a daily basis: positive attitude, creativity, confidence, accountability, respect, and trust
  • Must have superior attention to details AND accuracy
  • Must possess strong interpersonal and communication skills that contribute positively to both our customers and company culture
  • Must be able to work effectively with other departments within the company to understand their requirements and factor this information into serving our customers within a fast-paced environment
  • Must have the ability to manage multiple projects and complete these upon strict deadlines
  • Must be able to communicate openly with team members and management about ideas, problems, needs and project deadlines
  • Must be able to lift up to 75lbs
  • Must be able to stand for long periods of time


Apply Now



ACCOUNT MANAGER

We seek to hire a professional, courteous, and self-starting individual to strengthen our marketing team in the growth of local accounts, the strengthening of established client relationships, and the expansion of Office Sign Company and its affiliate brands.

POSITION TITLE

Account Manager

TYPE

Full-time

SALARY / WAGES

  DOE









PRIMARY DUTIES

  • Develop and maintain in-depth knowledge of our products, services, and machine capabilities. As one of the primary voices on behalf of Office Sign Company in our community and with our VIP clients, it is fundamentally important for you to have an understanding of our production and company processes.
  • Wear the Office Sign Company brand with pride. As a community-facing employee, the most successful candidates will double as strong advocates of Office Sign Company’s products, people, and business within the community.
  • Identify and suggest new sales opportunities for potential and existing clients. As an “ear to the customer”, you have the opportunity to equip our marketing department with new ideas by becoming a key cog in our product development process.
  • Don’t just manage, but improve upon relationships with existing customers. Take the initiative to go above and beyond for the customers that entrust their signage business to Office Sign Company by exemplifying an award-winning level of customer service.
  • Identify potential clients by researching industry trends, keeping in touch with community happenings, and helping establish a presence in front of prospective buyers. Take pride in being the “go-to” company for signage & print needs.
  • Bridge the gap between the client and the company with exceptional project management skills. Ensure there are no surprises for our team or for your clients’ by communicating realistic timelines, providing fair pricing, and treating both groups with a great level of respect.
  • Hold a strong attention to detail & accuracy in entering order details to ensure a seamless workflow from start to finish.
  • Follow up on client feedback and inquiries with timely, professional, and courteous correspondence. Ensure that your clients are treated with VIP-level service, and that you are staying in close communication with them throughout the duration of a project.
  • Continually improve your knowledge of current and future vendors in our industry so that you can approach them routinely regarding questions, project feasibility, and more. We would love to never say “no” to a project – by asking the right questions to the right vendors, you can help play a role in taking on more creative projects.
  • Support the marketing department in its ventures and goals by taking the initiative to game plan creative ideas, assist with campaign management, fulfill departmental expectations, and help us become the best marketing department in the industry.
  • Have a damn good time. Smile. Contribute to culture. Be a rock star.
  • Make the marketing department, and the company as a whole, a better place because of your presence and your accomplishments.

SECONDARY DUTIES

  • Attend tradeshows, local events, networking groups, and other community functions.
  • Be an active part of community outreach (including being involved in our OSCares and OSC Culture committees) by staying in-touch with local happenings, identifying new opportunities for growth within the local market, and building partnerships and relationships with other companies in the Great FM.
  • Keep a ledger of accounts you have worked with, as well as overall sales that have gone through you, as a negotiating piece for future reviews.
  • Look for new opportunities to assist local marketing efforts, including viable partnerships, sponsorships, etc.
  • Take the initiative to train in production departments so you can be of assistance to Vinyl, Quality Control, Engraving, or Sublimation if they are under-staffed and requesting help.
  • Research industry trends, and educate co-workers on the research you’ve found.
  • Identify areas of need within the company by being extremely observational in your approach to Office Sign Company’s products, processes, and more.
  • Additional duties to be assigned by Marketing Manager or CEO as needed.

GENERAL QUALIFICATIONS

  • Must value service, culture, initiative, grit, improvement and quality.
  • Must have general technological knowledge, including understanding of computers, internet, phones, etc.
  • Must have excellent adaptability and resourcefulness.
  • Must demonstrate the following key attributes on a daily basis: creativity, confidence, positive attitude, accountability, respect, and trust.
  • Must have superior attention to details AND accuracy.
  • Must possess strong interpersonal and communication skills (written and verbal) that contribute positively to both our customers and company culture.
  • Must be able to work effectively with other departments within the company to understand their requirements and factor this information into serving our customers within a fast environment.
  • Must have the ability to manage multiple projects and complete these upon deadline.
  • Must be able to communicate openly with team members and management about ideas, problems, needs and project deadlines.
  • Must be reliable.

Apply Now





Office Sign Company Fargo North Dakota