Careers

Join Our Award-Winning Culture!

For over 15 years, we’ve designed, manufactured, and sold world-class signage for our clients across the globe. Even more exciting? We’ve had a TON of fun doing it.

As one of the premier eCommerce companies in Fargo, we’re always looking to add talent to our team that can treat our customers (and their signage) with care. In exchange, we offer a truly unique employee experience – complete with frequent team get-togethers and all the popcorn you can eat.

This helped us receive recognition in the past ten years through our Chamber of Commerce as both the “Small Business of the Year,” and “Best Place to Work.”

Let’s Connect!

Interested in learning more about life at Office Sign Company or in creating a position for yourself? Let’s chat!

Our Benefits

Our Benefits
After 90 days, join our Simple IRA with 3% match

Dental Insurance
Company pays 50% of the employee premium.

Vision Insurance
Company pays 50% of the employee premium.

Health Savings Account
Employee-funded, enrolled through Choice Bank.

Voluntary Life Insurance
Eligible for employees as an add-on benefit

Supplemental Insurance Plans
Hospitalization, long-term disability, and more.

Paid Time Off
All employees receive 15 days of PTO each year

Retirement Plan
After 90 days, join our Simple IRA with 3% match

Summer Hours
Enjoy shorter Fridays during the Summer months

Open Positions

Layout Artist

ABOUT US

Office Sign Company, LLC is an exciting, expanding sign production company based in Fargo, North Dakota. We take pride in producing signs that exhibit an unmatched blend of aesthetics, functionality and fine craftsmanship. We provide all customers with unparalleled quality and value, achieved through our personalized service, innovative product solutions, and continuous development and empowerment of our employees. Additionally, we strive to keep American manufacturing alive by creating jobs, driving creativity and collaboration, and building strong and trusted relationships with our customers, vendors, and local community. We pride in being one of the best places to work in the Fargo-Moorhead area because of our fun and upbeat work culture, and growing number of employee incentives and perks. In 2015, The FM Chamber recognized Office Sign Company as Small Business of the Year.

POSITION OVERVIEW

We seek to hire a positive, energetic, and self-motivated Layout Artist to design customer sign orders. A top priority will be the creation of digital proofs to support a fast turnaround time for our customer’s requests. This position will support customer inquiries and order/proof layout updates via phone and email. This individual must be comfortable and experienced with Adobe Illustrator and Photoshop.

TYPE Full-time

SALARY/WAGES Dependent on experience.

Responsibilities:

● Create and submit customer-driven digital sign proofs that communicate messages clearly with an emphasis on strong design while providing the best solutions for our customers in a fast-paced environment. ● Follow up on customer feedback and proof revisions with timely, professional, and courteous correspondence and updates. ● Shift focus as needed to maintain desirable turnaround times in all order queues. ● Initiative to quickly gain intimate knowledge of our products, materials, and services.

Secondary Responsibilites:

● Take the initiative to train in production departments so you can be of assistance to Vinyl, Quality Control, Engraving, or Sublimation if they are under-staffed and requesting help. ● Answer customer phone calls with questions pertaining to design. ● Contribute to departmental discussions about operations and growth. ● Assist with excellent design to support our marketing efforts and product prototypes. ● Be an active part of community outreach (including being involved in our volunteering efforts and Culture committee.) ● Attend trade shows, local events, networking groups, and other community functions. ● Research industry trends and educate co-workers on the research you’ve found. ● Additional duties assigned by management. ● HAVE A DAMN GOOD TIME!! Make our company better because of your employment here.

Qualifications

● Proficiency in Adobe Illustrator and Adobe Photoshop are basic requirements of this job position. ● Mastery of design principles, especially as applied to text/print layout and font treatments. ● Understanding of layout principles.

BENEFITS

• Medical Insurance - Company pays 50% of employee premium (excludes dependents) - Eligible on 1st of month after 60 days of employment
• Dental Insurance - Company pays 50% of premium (includes dependents) - Eligible on 1st of month after 60 days of employment
• Vision Insurance - Company pays 50% of premium (includes dependents) - Eligible on 1st of month after 60 days of employment
• Choice Financial HSA account - Employee funded - Eligible on 1st of month after 60 days of employment (if taking medical through Office Sign Company)
• Employees may also enroll in a variety of supplemental insurance plans through Aflac; i.e. longterm disability, hospitalization, life, etc. Employees are responsible for 100% of the premiums, although the premiums may be deducted on a pre-tax basis. • A generous PTO (Paid Time Off) program.
• After 90 days, employees are eligible to enroll in a Simple IRA through Bell State Bank and Trust. Office Sign Company will match up to 3% of an employee's contribution. • Great company culture, and being part of the Office Sign Company family!
Customer Service Representative

ABOUT US

Office Sign Company, LLC is an exciting, expanding sign production company based in Fargo, North Dakota. We take pride in producing signs that exhibit an unmatched blend of aesthetics, functionality and fine craftsmanship. We provide all customers with unparalleled quality and value, achieved through our personalized service, innovative product solutions, and continuous development and empowerment of our employees. Additionally, we strive to keep American manufacturing alive by creating jobs, driving creativity and collaboration, and building strong and trusted relationships with our customers, vendors, and local community. We pride in being one of the best places to work in the Fargo-Moorhead area because of our fun and upbeat work culture, and growing number of employee incentives and perks. In 2015, The FM Chamber recognized Office Sign Company as Small Business of the Year.

POSITION OVERVIEW

We seek to hire a positive, energetic, and self-motivated Customer Service Representative to talk about signs! This includes assisting customers via phone, chat, e-mail, and face to face,and various other duties.

TYPE Full-time:

Shift Hours 8:30am - 5:00pm CST

SALARY/WAGES $17 - $18 or D.O.E.

Primary Duties:

• Be the face and voice of Office Sign Company. • Answer the phone and support all customer questions and product inquiries.
• Assist customers with placing orders.
• Capable of multi-tasking in a fast-paced environment.
• Constantly deliver value to our customers through every interaction.
• Increase the chance our customer will be 100% satisfied in their use of our product by being proactive and having a strong attention to detail.
• Stay up to date company products, by learning our products, and become knowledgeable on all our materials and manufacturing processes.
• Turn customer complaints into a positive experience.
• Consistently work towards common goals of the Service team.
• Deliver results under pressure, work independently, and take ownership of assigned tasks.
• Bring an innovative approach to help us be the best sign company in the world.

Qualifications:

• Positive attitude
• Reliable
• Patience
• Problem solving
• Multi-tasking
• Creativity
• Adaptability
• Openness to feedback and new ideas
• Strong organizational and time management skills.
• Ability to handle confidential information with discretion.

Working Conditions:

The Customer Service Representative will work in an office environment and will be required to sit or stand for extended periods of time. Benefits: Benefits may include medical, dental, and vision insurance, retirement plan, paid time off, and other benefits as applicable. This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

BENEFITS

• Medical Insurance - Company pays 50% of employee premium (excludes dependents) - Eligible on 1st of month after 60 days of employment
• Dental Insurance - Company pays 50% of premium (includes dependents) - Eligible on 1st of month after 60 days of employment
• Vision Insurance - Company pays 50% of premium (includes dependents) - Eligible on 1st of month after 60 days of employment
• Choice Financial HSA account - Employee funded - Eligible on 1st of month after 60 days of employment (if taking medical through Office Sign Company)
• A generous PTO (Paid Time Off) program.
• After 90 days, employees are eligible to enroll in a Simple IRA. Office Sign Company will match up to 3% of an employee's contribution. • Great company culture, and being part of the Office Sign Company family!
Account Manager

ABOUT US

Office Sign Company, LLC is an exciting, expanding sign production company based in Fargo, North Dakota. We take pride in producing signs that exhibit an unmatched blend of aesthetics, functionality and fine craftsmanship. We provide all customers with unparalleled quality and value, achieved through our personalized service, innovative product solutions, and continuous development and empowerment of our employees. Additionally, we strive to keep American manufacturing alive by creating jobs, driving creativity and collaboration, and building strong and trusted relationships with our customers, vendors, and local community. We pride in being one of the best places to work in the Fargo-Moorhead area because of our fun and upbeat work culture, and growing number of employee incentives and perks. In 2015, The FM Chamber recognized Office Sign Company as Small Business of the Year.

POSITION OVERVIEW

As a Customer Account Manager at Office Sign Company, you will play a pivotal role in ensuring that all customer experiences are exceptional. You will be responsible for building and maintaining strong relationships with our clients, anticipating their needs, and providing solutions that exceed their expectations. This role requires a highly motivated and results-oriented individual with a deep commitment to quality and customer satisfaction.

TYPE Full-time: Monday to Friday

SALARY/WAGES D.O.E.

Primary Duties:

• Relationship Builders: Cultivate and strengthen relationships with customers to promote long-term partnerships. • Communicator: Clearly and effectively communicate with customers, both verbally and in writing.
• Brand Conscious, Passion for Industry: Demonstrate a deep passion for our industry and our customers, representing our brand with pride.
• Confident: Approach challenges with confidence and provide customers with assurance and guidance.
• Problem Solver/Helpful/Provide Solutions: Be a problem solver, offering creative and effective solutions to customer issues.
• Anticipate Needs: Proactively identify customer needs and potential challenges to address them before they become issues.
• Quality Committed: Ensure that all interactions and solutions provided to customers meet the highest quality standards.
• Regular Contact (Consistency): Maintain regular and consistent communication with customers to keep them informed and engaged.
• On Time: Meet all deadlines and commitments consistently.
• Completely Reliable: Be a trusted and reliable point of contact for customers, ensuring they can depend on you.
• Strategic: Develop and execute strategic account plans to maximize customer satisfaction and drive business growth.

Qualifications:

• Positive attitude
• Bachelor's degree in a relevant field or equivalent work experience.
• 1-3 years of experience in account management or a related role preferred.
• Proven track record of achieving and exceeding customer satisfaction goals.
• Excellent interpersonal and communication skills.
• Strong business acumen and problem-solving abilities.
• Passion for the sign design and manufacturing industry and a commitment to our brand's values.
• Strong computer and phone skills
• Adept with Microsoft Office Suite
• Experience with CRM software and order entry a plus
If you are a proactive, results-oriented, and customer-focused professional with a passion for delivering exceptional experiences, we invite you to join our team at Office Sign Company. Together, we can create WOW moments for our customers and drive the success of our business. Benefits: Benefits may include medical, dental, and vision insurance, retirement plan, paid time off, and other benefits as applicable. This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

BENEFITS

• Medical Insurance - Company pays 50% of employee premium (excludes dependents) - Eligible on 1st of month after 60 days of employment
• Dental Insurance - Company pays 50% of premium (includes dependents) - Eligible on 1st of month after 60 days of employment
• Vision Insurance - Company pays 50% of premium (includes dependents) - Eligible on 1st of month after 60 days of employment
• Choice Financial HSA account - Employee funded - Eligible on 1st of month after 60 days of employment (if taking medical through Office Sign Company)
• A generous PTO (Paid Time Off) program.
• After 90 days, employees are eligible to enroll in a Simple IRA. Office Sign Company will match up to 3% of an employee's contribution. • Great company culture, and being part of the Office Sign Company family!

We can’t wait to hear from you. Along with your resume, please include a cover letter and list of professional references:

Email us at careers@officesigncompany.com

OR you could even text the CEO and start drafting your dream job today.
Ask Ryan any of your questions about what life at Office Sign Company is like. Text him at 1-701-639-7424