Frequently Asked Sign Product Questions

How do I customize the signs on your site?

Any sign or nameplate we display on our site can be personalized with any text of your choice or even graphics and logos. We are also able to add full color to any one of our signs. When adding our premium office signs, conference room slider signs and sign products to your cart, there are custom personalization fields that allow you to input your own text, room names, employees names, waiting rooms, receptionist title, do not enter/private, etc.

During checkout, there is also a "Special Instructions" field that you can add any additional instructions on how to customize your signs - this box allows you to add a special note, (ex. Please put our text on 2 lines. The name on line 1 and the title on line 2).
If you want to get it just right, or have questions, simply Email Our Sign Department or call us at 701.526.3835. We would be more than happy to create a graphic proof of your signage to help you visualize the end result, if necessary. Create your custom nameplate with any font or text you desire. View some of our most popular sign fonts by clicking here.

How much does it cost to add sign mounting options to my order?

All sign mounting options are included at no additional charge. We offer double-sided foam tape to adhere your signs to any non porous surface. This option works on nearly all door and wall mount options. We also offer velcro for cubicle material or any other application. Both the hook and loop sides of velcro are included with your nameplates. For those rooms needing to mount to glass, such as conference rooms, we offer 2 sided 3M glass mount tape.

How long does it take to produce and ship our custom nameplates?

Our goal is to produce your signage and nameplates within 5 business days. After production we use UPS ground shipping and shipping times will add 3-6 business days depending on where you are located. Please view the UPS Ground Shipping Chart to see the delivery time to your area. Please keep in mind we close production down on the weekends. Also, for large sign orders we appreciate your patience in creating your signs. We want to remind you every one of our custom office nameplates and sliders signs are made to order. We do not manufacture signs and nameplates in bulk or keep certain styles of our office signs in stock. We pride ourselves on fast production and delivery.

I would like to check on the status of my order, how can I do so?

The fastest way to check on the status of your order or to gather tracking information on your order is to send us an an email at Order Tracking Questions we will respond within the hour to let you know what stage your order is in, if its still being produced or if we have a shipping tracking number ready for you.

Can I return my office signs, Is there a restocking fee, What if I cancel my order?

If you receive your office signs and you do not approve of them, we will refund your account minus a 25% Restocking fee - this fee only applies to completed sign orders that have no damage due to shipping or errors made in our production facilities. Additional fees may apply if unsatisfactory signs are not returned to us.

If there is damage or errors made to your signs or nameplates we will replace or refund the full amount. We are not responsible for errors entered by the customer - Orders submitted with errors made by the customer do not apply for a credit or replacement.

Canceled orders that have not entered the production phase will incur a $5.95 fee or a 10% fee depending on order size. When your order is placed we are charged a fee by the credit card companies. Our cancellation fee simply allows us to replace the fees charged to us when your order is placed. Orders that have begun production will incur a 25% fee if canceled or returned (orders that have no errors, damage, etc). Due to the custom nature of all our office signs, we are not able to reuse any of the sign materials from returns.

OfficeSignCompany.com - Proud to serve you with the finest interior office signs, restroom signs, custom nameplates, changing message signs, conference room signage and sliding employee nameplates.